Frequently asked questions

Parents, guardians, grandparents and other caregivers of a child with a disability, in any of Kenya’s 47 counties — and Kenyans in the diaspora.

A one-time, non-refundable registration fee of KSh 1,000, and a monthly ratiba of KSh 100 charged automatically via M-Pesa once your membership is approved.

Ratiba is Swahili for “schedule”. It is the small monthly contribution that keeps county meetings, training and member support running.

Use our online registration form. It takes about ten minutes and you pay the registration fee by M-Pesa.

Yes. Add your first child during registration, then add others from your member dashboard after approval.

Our team checks your details, your ID and your child’s NCPWD card. After approval your ratiba starts and your member dashboard opens.

Most government support for children with disabilities, such as devices, scholarships and cash transfers, begins with NCPWD registration.

NCPWD takes applications on eCitizen at ncpwd.ecitizen.go.ke. You receive an SMS confirmation and a certificate you can download and print.

A disability assessment report from a gazetted hospital, the child’s birth certificate, a passport-size photo of the child, and the parent or guardian’s ID and phone number. See the checklist.

County governments have been urged to waive the assessment fee, so ask your hospital about current charges.

A membership card linked to your child’s NCPWD registration, so you are recognised as the family behind the child.

You need the application form, the disability card, a parent or guardian’s ID, the original assessment report and a pro-forma invoice when the supplier is not pre-qualified. See assistive devices.

Yes. NCPWD offers scholarships and education assistance from primary school through TVET and university.

The Ministry of Health has said assistive devices fall under SHA benefits. Advocates have petitioned for fuller cover of devices such as prosthetics and hearing aids.

Households that care for a person with severe disability, adult or child. Ask your Chief or Sub-county Social Development Officer.

A new law signed on 8 May 2025 that replaces the 2003 Act, takes a rights-based approach and aligns with the Constitution and the UN CRPD. Read our summary.

Ask for the reason in writing, keep records, escalate to the officer in charge, and call NCPWD on 0800 724 333 or contact NCP-CDK for advice.

Only to manage your membership and provide support. See our privacy notice.

Yes. Use the A, A+ and A++ buttons at the top of every page, or switch to dark mode with the moon button. Your choice is remembered on this device.